Privacy Policy
Last Updated: January 22, 2026
At Buffalo Exchange, we believe you have the right to understand what information we collect, how it is used, and the choices available to you. We are committed to protecting your privacy.
This Privacy Policy describes the types of information about you that Buffalo Exchange, Ltd. (“Buffalo Exchange”, “we”, “our”, or “us”) collects, uses, and shares in the course of our business, including when you visit our website, retail locations, or other online or offline offerings operated by or on behalf of Buffalo Exchange, (collectively, the “Services”).
By using our Services, you acknowledge that you have read and understand this Privacy Policy & Terms of Use as amended or revised by us from time to time.
This Privacy Policy is intended to be reasonably accessible to people with disabilities. If you experience any difficulty accessing this information, please email us at [email protected] or write to us at PO Box 40488, Tucson, AZ 85717.
Notice of Collection
This Notice of Collection is provided pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CPRA”). It applies to California residents and is provided at or before the point at which Personal Information is collected.
This Notice should be read together with the other sections of this Privacy Policy, which describe in greater detail the categories of Personal Information we collect, how it is used, how it is shared, and the rights available to California residents.
Categories of Personal Information Collected
Buffalo Exchange collects the categories of Personal Information described in the section titled “What information does Buffalo Exchange collect?”, including information you provide directly and information collected automatically when you interact with our Services.
Depending on your interaction with us, this may include identifiers, commercial information, internet or network activity information, professional or employment-related information, and, where required, Sensitive Personal Information.
Purposes for Collection and Use
We collect and use Personal Information for the business and commercial purposes described in the section titled “How do we use the information we gather?”, including to provide and improve our Services, communicate with you, process transactions, prevent fraud, comply with legal obligations, and administer employment applications.
We do not collect additional categories of Personal Information or use Personal Information for materially different purposes without providing notice consistent with applicable law.
Sale or Sharing of Personal Information
As described in the section titled “How is your information shared?”, Buffalo Exchange does not sell Personal Information for monetary consideration. We may share certain Personal Information with third-party advertising and analytics partners in a manner that may constitute sharing for cross-context behavioral advertising under California law.
Personal Information collected from job applicants is not sold or shared for cross-context behavioral advertising purposes.
Retention of Personal Information
We retain Personal Information for the periods described in the “Data Retention” section of this Privacy Policy, or for as long as reasonably necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.
Sensitive Personal Information
Where we collect Sensitive Personal Information, it is used only for the limited purposes described in the “Sensitive Personal Information” section of this Privacy Policy and is not used to infer characteristics about individuals.
Your Privacy Rights
California residents have rights regarding their Personal Information, including the right to access, delete, correct, and opt out of the sale or sharing of Personal Information. These rights and instructions for submitting requests are described in the “California Privacy Notice” section of this Privacy Policy.
What information does Buffalo Exchange collect?
The information we collect from you falls into two categories (together, “Personal Information”).
Information you provide us directly
We collect Personal Information voluntarily provided by you when you do the following:
- Sell items at our stores
- Schedule an appointment to sell on our website
- Join our email list
- Participate in surveys, promotions or events
- Contact us with questions or feedback
- Apply for a position on our website
Information we collect automatically
When you use our website and Services, we may automatically collect technical information about you, including:
- Device Data: Including browser type, operating system, device identifiers, IP address, language settings, and approximate location information (such as zip code, city or state).
- Online Activity Data: Including the date, time, and specific pages accessed during your interactions with our services, referring and exit pages, and other analytics data about your usage.
- Communication Interaction Data: Such as whether you opened the email, clicked on links within them, and other engagement metrics.
Sensitive Personal Information
We use Sensitive Personal Information only for purposes permitted under the California Privacy Rights Act, including to provide requested services, verify identity, prevent fraud, ensure security, and comply with legal obligations. We do not use Sensitive Personal Information to infer characteristics about individuals.
Because we use Sensitive Personal Information solely for these limited and permitted purposes, Buffalo Exchange does not use or disclose Sensitive Personal Information in a manner that requires offering a separate “Limit the Use of My Sensitive Personal Information” link under California law. California residents may nonetheless submit questions or requests regarding Sensitive Personal Information using the methods described in the “California Privacy Notice” section below.
How do we use the information we gather?
Your Personal Information is used by Buffalo Exchange to:
- Communicate with you about our Services
- Provide customer support and respond to inquiries
- Deliver promotional communications such as email, SMS, newsletters
- Administer surveys, promotions, sweepstakes, and contests
- Analyze and improve our website, store, and marketing efforts
- Process employment applications and conduct background checks
- Prevent fraudulent activities
- Comply with legal obligations and governmental requests
- Perform business activities as described elsewhere in this Privacy Policy
How is your personal information stored & protected?
Data Retention
Buffalo Exchange retains Personal Information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including to provide and improve our Services, maintain customer and business relationships, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements.
Retention periods vary depending on the nature of the Personal Information, the purpose for which it is used, and applicable legal requirements. Sensitive Personal Information is retained only for as long as necessary to fulfill permitted purposes under applicable law and to comply with legal obligations.
Once Personal Information is no longer required for these purposes, it is securely deleted or anonymized in accordance with our data retention and security practices.
Site Security
To ensure that the Buffalo Exchange website is secure and your Personal Information is protected, we use administrative, technical, and physical safeguards, including software programs that scan for vulnerabilities and prevent unauthorized access.
Terms of Use
Please also visit our Terms of Use (http://www.buffaloexchange.com/terms-of-use) section establishing the use, disclaimers and limitations of liability governing the use of our website.
California Privacy Notice
If you are a California resident, you have specific rights regarding your Personal Information under the California Consumer Privacy Act. These rights apply to Personal Information collected online and offline, including in our retail stores and through customer communications. Subject to certain exceptions, California residents have the right to:
- Know the categories and specific pieces of Personal Information we collect and how it is used
- Access specific pieces of Personal Information
- Delete Personal Information (note that fulfillment of the request may not ensure complete or comprehensive removal, e.g., if the content or Personal Information has been reposted by another user of it we are required by law to retain the information
- Correct inaccurate Personal Information
- Opt-out of the sale or sharing of Personal Information
- Limit the use of Sensitive Personal Information
- Be free from discrimination for exercising privacy rights
You may exercise your rights and submit a request in the following ways:
- Online: https://buffaloexchange.com/contact-us/
- Phone: (520) 622-2711
- Mail: Buffalo Exchange, PO Box 40488, Tucson, AZ 85717
We may need to verify your identity before processing your request, which may require us to request additional information from you. You may designate an authorized agent to make a request on your behalf, but we may require proof of this authorization. We will respond to verifiable requests within 45 days, unless an extension is required by law.
Non-U.S. Residents Privacy Notice
Our services are directed primarily to U.S. residents. If you are located outside of the United States, your information may be processed in the U.S. in accordance with this Privacy Policy.
Children’s Privacy
Buffalo Exchange does not knowingly collect Personal Information from children under 13 and complies with the Children’s Online Privacy Protection Act of 1998 (COPPA). If we become aware that such information has been collected, we will promptly delete it.
Updating our Privacy Policy
We may update this Privacy Policy periodically to reflect changes in law or business practices, and reserve the right to do so at any time. Updates will be indicated by the “Last Updated” date at the top of this page. Please review this Privacy Policy regularly to ensure you are aware of its terms.
How do you contact Buffalo Exchange?
If you have any questions regarding this Privacy Policy, please contact us in any of the following manners:
- Online: https://buffaloexchange.com/contact-us/
- Phone: (520) 622-2711
- Mail: Buffalo Exchange, PO Box 40488, Tucson, AZ 85717